At Sakhi Trades, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect personal information that you provide to us when you:

  • Place an order
  • Sign up for our newsletter
  • Contact us for support
  • Participate in promotions or surveys

The information we collect includes:

  • Personal details: Your name, email address, phone number, and shipping/billing address.
  • Payment details: Credit/debit card information or payment method details. We use secure third-party payment processors, and your payment information is never stored on our servers.
  • Technical information: IP address, browser type, and device information collected automatically through cookies and other tracking technologies.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you regarding your order or inquiries
  • Provide updates on promotions, new products, or services if you’ve subscribed to our mailing list
  • Improve our website’s functionality and your shopping experience
  • Analyze website traffic and trends to enhance performance

3. Sharing Your Information

We do not sell, trade, or share your personal information with third parties except as necessary to:

  • Process your orders (e.g., with shipping carriers or payment processors)
  • Comply with legal obligations or government requests
  • Protect the rights, safety, and property of Sakhi Trades and its users

4. Cookies

We use cookies and similar technologies to:

  • Personalize your shopping experience
  • Remember your preferences
  • Track website usage to improve our services

You can modify your browser settings to refuse cookies; however, this may affect your experience on our website.

5. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Unsubscribe from our marketing communications at any time
  • Request information on how we handle your data

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please contact us at: